Connect a student to support by issuing a connection in Navigate and/or consulting with the Office of Student Assistance.” Issuing a connection in Navigate is quick. It will instantly connect the student to specific support by sending them an automated email with information on how to connect to support. Staff in the Cyclone Support connection model will be able to assist students in connecting to that support if students have questions or need help getting connected. When working with students, it is best to actively listen to what students are experiencing and then let them know you will help connect them to support on campus. When you send a connection via Navigate, inform students to watch for an email with more information on how to get connected. If you are unsure what to do or the student may be experiencing multiple issues, connect with the Office of Student Assistance.
Students may experience challenges impacting their personal and/or academic success at ISU. Examples may include:
- Financial stress
- Well-being challenges (e.g. poor sleep, moderate stress, drug/alcohol misuse)
- Academic difficulties (e.g. learning & study skills, time management)
- Classroom engagement (e.g. missing classes, low engagement, poor performance)
- Food security support
- Interpersonal conflict
- Connection and community
- Academic major/minor change
- Roommate issues
- Accessibility and accommodation support.
Issue a Connection
1) Click here to open Navigate
2) On right side, click "issue a connection"
3) Enter student email, connection reason from dropdown, and additional context in textbox
Consult on a Student Concern
If you observe any student behavior that concerns you or are unsure about how to handle a situation, please contact the Office of Student Assistance. They can provide help and support.